Do you ship worldwide?
Yes - we ship worldwide. We offer all customers Domestic and International Shipping with tracking - we want your experience to be as smooth and upfront as possible - just the way we like it.
For Non-US Customers * Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.
What are your shipping and processing times?
Standard Shipping Times
Domestic:
United States: 7-9 days
International:
United Kingdom: 7-9 days
Canada: 7-9 days
Australia: 7-9 days
Europe: 7-9 days
Latin America: 15 - 25 days
Other countries: 15 - 30 days
Processing Times
Orders take 2-3 business days to process after placing the order before shipping out. We do not ship out on weekends.
Please note: Due to a high volume of orders, shipping and order processing will take approximately 10-15 days longer than usual. For any questions or concerns please contact our excellent customer service team at cs@shamram.com. Thank you for understanding.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at cs@shamram.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
